Greetings Soldiers,
With this thread, we, the Operation7 Staff, would like to inform you about the current ban policy ! With each update, we will modify the date on the thread title. Our main objective is to provide a clean environment for all our customers, so this will mean that we will take action should such cases arise. Listed below are the consequences on your account(s) if/when we should find you guilty of breaking the rules which are shown below:
(Temporary) Account Suspension (Ban):
· Bug Abusing
3 days, 5th time ban will end in Lifetime
· Power Levelling
3 days, plus deduction of experience and levels. Calculation: Experience gained by the power-leveler times the amount of instances he got caught power-leveling (up to 5) and minus 1 level for each time you got caught - up to 5 times -, to all and any primary account caught participating in the power-leveling process. For example, if a certain person got caught for the 3rd time, for 20000 exp; (20000x3) - 3 levels = 60000 exp - 3 levels subtracted to any primary account linked to the one doing power-leveling.
· Spamming/flooding/begging
1 day, 5th time ban will end in Lifetime, except hack spamming etc.
· Kicking/voting Staff from/in Server/Game [/CM/RGM/GM Force Kick]
1 day, 5th time ban will end in Lifetime
· Insulting/Harassing OP7 Staff
up to Lifetime; depends on case and hardness
· Hacking
Lifetime for all found accounts. Possible law steps against the customer!
· Providing/Publishing/Sharing/Producing Hacks in any kind of ways
Lifetime for all found accounts! Possible legal law steps against the customer!
· Account Scamming/Account Hacking
Lifetime for all found accounts, possible law steps against the customer!
· Account Sharing
No longer a banning reason. Sharing an account with a friend will no longer be banned.Please take note that by sharing your account with any other user, you will
automatically lose any rights to receive support regarding the account credentials
If you write a ticket, please add up all accounts that have/had access to said account.
(This policy change will become effective with the end of March 2017 on the 1st of April 2017. All account bans related to Account Sharing prior to this date will stay
banned)
· Account Sharing player or Holder of Shared Account in relation to Account Scamming/Account Hacking, Racism, Insults or Payment Abuse
Please take note that by sharing your account with a friend or any other kind of user, you will automatically loose any rights to demand credentials, in case of getting
banned - be unbanned for banned reason mentioned above or will be able to retrieve or receive help in any way related to one of the above mentioned violations.
(This policy change will become effective with the end of March 2017 on the 1st of April 2017. All account bans related to Account Sharing prior to this date will stay
banned)
· If you get visitors, LAN party, playing from another location or similar please write a short ticket to inform us to prevent yourself for any bans.
· Racism - we don't tolerate any racism insults, nicknames, clan names
Lifetime for all encountered accounts; depends on case and hardness
Payment abuse:
· Payment Fraud/Illegal Payment (Lifetime for all accounts, legal law steps!)
· Superrewards / Payment Abuse
· User who get a minimum amount of payment Abuse Gifts won't be punished if they have no Account which are directly involved into Payment Abuse.
· User who got lot's of Gifts from Payment Abuse, but aren't directly involved into the Abuse are allowed to create ONE new account, the old ones are banned.
· User which are directly involved into abuse with fake accounts) are not allowed to create new accounts and their old ones will be lifetime banned including all found accounts.
Room names:
· Please follow the room name restrictions set by Room master: like No Shotgun, No Rush etc. Not following the Room masters rule can lead to a kick from the room after the game. This kick out is not sanction able / not reportable to staff by the kicked one.
· It's the choice of the room master if he want with SG or not etc, please respect this and create / join another match which allow your game type.
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Insulting / bad words:
The Operation7 Staff would like to inform you of changes in the temporary account suspension due to insults.
Below you'll find examples of bans for insults.
· Insult type: idiot, stupid, cretin, ***** you and such likes -> We don't ban that anymore.
· Instead these type insults: fdp= fild de *****, son of a *****, mongoloid and such likes -> When the insult tends to be to the family or to other persons = bans are 3, 7 or 15 days and if it's necessary also lifetime! The day-periods are chosen by the Staff and are depending on the frequency/hardness of the insult.
Edited by (GM)Sparrow, 28 April 2017 - 01:42 PM.